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Crosskeys Fish Bar

+44 1495 270420
50 Gladstone St, Crosskeys, Newport NP11 7PL United Kingdom of Great Britain and Northern Ireland
Open Today: Closed

Quick Facts About Crosskeys Fish Bar

Crosskeys Fish Bar has received a mix of positive and negative comments, each highlighting different strengths and weaknesses of the establishment.
One of the main weaknesses mentioned is the lack of choice in food available. A customer stated that the owner claimed he couldn't afford to offer a wider selection. This could be seen as a weakness as it limits the options for customers and reduces the chances of repeat business. In addition, the lack of variety may lead to some customers feeling unsatisfied or disappointed, especially if they have specific dietary requirements or preferences.
Another weakness that is apparent from the comments is the attitude of the owner. Multiple customers mentioned that he had a dreadful attitude and would constantly complain. This can create a negative atmosphere and may deter customers from visiting or returning. A negative attitude from the owner could also affect the morale of the staff and result in poor customer service.
The quality of the food is also mentioned as a weakness in the comments. One customer described the food as awful and specifically mentioned that the batter on the fish was not cooked properly. Another customer complained about the small portion sizes, despite paying for a large portion. Poor food quality and portion sizes can lead to customer dissatisfaction and negative reviews, which can ultimately harm the reputation of the fish and chip bar.
On the other hand, there are some strengths mentioned in the comments as well. One customer claimed that Crosskeys Fish Bar is the best fish and chip shop in the area, and possibly in the whole UK. They praised the quality of the food, stating that everything is fresh, and the place is spotlessly clean. This positive feedback indicates that the establishment is capable of producing high-quality dishes and maintaining a clean environment, which are important factors for customer satisfaction.
Several customers also mentioned the kebabs offered by Crosskeys Fish Bar. They praised the kebabs as being the best they have ever tasted, with proper chicken and delicious doner meat. This positive feedback indicates that the establishment excels in its kebab offerings and has found a niche that appeals to a specific set of customers, such as the person who mentioned driving from Ebbw Vale just for the kebab.
Another strength mentioned in the comments is the friendliness of the staff. One customer stated that the people working at Crosskeys Fish Bar were really nice and that the food was "lush." This positive feedback highlights the importance of good customer service and how it can enhance the overall dining experience.
In terms of price and efficiency, the comments suggest that Crosskeys Fish Bar offers reasonable prices and quick service. Multiple customers mentioned finding good quality food at a reasonable price, and one customer stated that they were efficient and had no complaints. These strengths can attract budget-conscious customers and those looking for a quick meal.
One weakness that is identified in the comments is the amount of time it takes to be served. One customer mentioned that even when they were the only person in the place, they still had to wait a long time for their food to be cooked, as the establishment never seemed to have any ready. This weakness indicates a potential issue with efficiency or preparation, and it may lead to customer frustration and dissatisfaction.
Overall, while there are some strengths identified in the comments, such as quality food, friendly staff, and reasonable prices, there are also significant weaknesses, including limited food choices, a negative attitude from the owner, poor food quality, small portions, and slow service. These weaknesses can have a detrimental effect on the reputation and success of Crosskeys Fish Bar.


Best TL Reviews

No choice of food available, owner said he can't afford it. Attitude of the owner was dreadful, he moaned the whole time. Food was awful. Batter on the fish not cooked properly and the portions were small even though I paid for large. Used to go here regularly when it was run by his dad. Will not be returning. Good news is he is selling it
WHAT CAN I SAY LOVELY FISH AND CHIP BAR THE VERY BEST IN THE UK THE CARDIFF MAN GOES HERE FISH IS EXELLENT AND VERY BIG I CAN EAT 2 OF THEM THEY DO KEEBABS AS WELL THE VERY BEST KEEBAB I EVER TASTED AND A RANGE OF CURY SAUCES YOU CAN EAT HERE ITS THE BEST THANK YOU CROSS KEYS COD MEN CHEERS
Best Kebab shop for miles. I drive from Ebbw Vale to Crosskeys just for this Kebab. No fatty bits, large tray full of proper chicken and delish doner. Worth the time and effort every time ????
Really nice friendly people! Food was lush! x
Found good quality food at a reasonable price. Service was quick and efficiency carried out. No complaints.
Probably the best fish and chip shop I've ever used (and I'm a truck driver who's travelled all over the UK and Europe) everything is fresh and place is spotlessly clean. Prices are so low you wonder how they do it, one of the things everyone needs to try is the tandoori chicken kebab meat and chips. All i will say is the only reason I give it 5 star's is because you can't give more.,can say with hand on heart this is a must visit little gem.
Love it here! The chicken meat is amazing but you got to get there early as it doesn't last to long. The staff are a pair of cheeky chaps but always have a laugh with them.
Great fish and chips here, a the best in the area. The only issue is with how long it takes to get served. You can be the only person in the place and still have to wait a long time for either fish or chips to be cooked as they never seem to have any ready.

Crosskeys Fish Bar Info

Amenities

Service options
  • Takeaway
Health and safety
  • Mask required
  • Staff required to disinfect surfaces between visits
Highlights
  • Fast service
Accessibility
Offerings
  • Late-night food
  • Quick bite
Amenities
  • Good for kids
Atmosphere
  • Casual
Payments
  • NFC mobile payments

Today

Opening Hours

Monday 11:30 AM - 02:00 AM
Tuesday 11:30 AM - 02:00 AM
Wednesday 11:30 AM - 02:00 AM
Thursday 11:30 AM - 02:00 AM
Friday 11:30 AM - 02:00 AM
Saturday 11:30 AM - 02:00 AM
Sunday Closed

How to go there

Location